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Frequently Asked Questions

For helpful answers to common questions, See FAQ

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For other inquires, Submit a Request

Customer Success Contact Info

• CALL the Customer Success Team: (888) 369-7223
• TEXT the Customer Success Team: (802) 559-5914 Message & data rates may apply.
• EMAIL the Customer Success Team: customerservice@foxracing.com

Live Customer Success Hours

• Mon: 7 AM - 5 PM PT
• Tue: 7 AM - 5 PM PT
• Wed: 7 AM - 5 PM PT
• Thu: 7 AM - 5 PM PT
• Fri: 7 AM - 4 PM PT
• Sat: Closed
• Sun: Closed

After Hours Support

For help with commonly asked questions, our support widget is available 24/7. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.

Customer Success Team Holidays

• Martin Luther King Day: 01/16/2023 – Closed
• Presidents' Day: 02/20/2023 – Closed
• International Women's Day: 03/08/2023 – Closed
• Memorial Day: 05/29/2023 – Closed
• Juneteenth: 06/19/2023 – Closed
• Independence Day: 07/04/2023 – Closed
• Labor Day: 09/04/2023 – Closed
• Veterans Day (Observed): 11/10/2023 – Closed
• Thanksgiving Day: 11/23/2023  – Closed
• Christmas Eve: 12/24/2022 – Closed
• Christmas Day: 12/25/2023 – Closed
• New Year's Eve (Observed): 12/30/2022 – Closed
• New Year's Eve: 12/31/2022 – Closed

Live support is unavailable during holidays, but for common questions, please use our 24/7 support widget. For other inquires, please Submit a Request. Requests are typically answered within 1-2 business during live Customers Success hours.

Fox Global Corporate Headquarters

• Fox Racing, Inc.
• 16752 Armstrong Ave.
• Irvine, CA 92606 USA

• Hours: Monday – Friday: 8 AM - 5 PM PT
• Phone: (949) 757 9500
• Fax: (408) 852-6913

Fox Dealer Support

• Wholesale Sales: dealerservice@foxracing.com
• Call US Dealer Support: (800) 626-4884